STORE POLICY

Customer Care

Thank you for visiting and purchasing Johnnyx artworks. I want you to be very happy with your visit and purchases. If you have any questions about any part of this website, or purchasing Johnnyx artworks, please don't hesitate to get in touch via the contact form on the home page. If that is a problem for any reason,

please mail johnnyxartist 'at' gmail.com 

Returns and Postage

If you receive work which isn't what you expected, I will exchange the work or refund the purchase price if requested. You will need to notify me of a return within 14 days from purchase date, then return the work within another 14 days.  The work must be returned in original condition and in original packaging. Really sorry, but I can't refund postage costs, and you will need to return the work at your own cost.

If work is received damaged, please take photographs and mail to me as soon as possible, we will discuss a solution.

If work does not arrive within 15 days, please inform me as soon as possible - this is the only way I can follow up with the courier. I cannot be held responsible if a parcel has gone missing due to the postal address being supplied incorrectly or missing important information. Risk of loss passes to you once the item has been passed by me to the carrier.

Please note: due to limited availability of numbered works,  whatever the reason for a return, a replacement may not always be possible. In that case, an alternative work may be selected.

Privacy

Contact information including email address, telephone number, address, etc. provided by the visitor are used solely for the purpose of completing the order. 

The Johnnyx store is hosted on Wix.com. They provide me with the online e-commerce platform that allows the sale of products to you. If your data is stored, its on WIX servers - behind their comprehensive security  firewall.

 

I use Stripe for card payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy here

Payment Methods

Credit / Debit Cards

PAYPAL

Offline Payments (get in touch for details)

Terms and Conditions

BY ACCESSING THIS WEBSITE AND/OR PURCHASING WORK, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

1. INTRODUCTION
We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website.


2. OPERATION

This Website acts as a facility to promote services and highlight the work of John Harrison aka johnnyx.


3. COPYRIGHT 

The presentation, texts, documentation, illustrations, designs, icons, software and all other content on the Johnnyx website are protected under international copyright laws. John Harrison aka johnnyx forbids the copying of any artwork, all rights are retained by the artist. If you are interested in the works please get in touch.

4. SERVICE ACCESS
While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

5. DISCLAIMER
while we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material. The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind.

6. LIABILITY
We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

7. GOVERNING LAW AND JURISDICTION
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

8. AGREE

By continuing to use this website, you agree to these Terms and Condition

 
0